Chelsea Garden Center Reviews
(Rated by 9 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.2
Base on 9 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.5
- Price & Quality4.0
- Shipping & Delivery4.3
- Return Policy4.6
- Customer Service4.3
Recent Customer Reviews (9)
Doris Jaramillo
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Orane Chaloux
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Louie Powell
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Kauê Castro
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Eleanor Robertson
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Emily Hewitt
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Elisabet Angantýsdóttir
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Archie Kemp
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Adélaïde Bonenfant
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Chelsea Garden Center Pros & Cons
Pros
1
Variety of Plants: Chelsea Garden Center offers a fully-stocked selection of indoor and outdoor nursery plants, including unusual varieties.
2
Customer Service: The center is known for its excellent customer service, with customers praising the helpful and knowledgeable staff.
3
Quality of Plants: Plants are meticulously cared for and delivered with quality in mind, ensuring they are in tip-top shape.
4
Special Orders: They accept special orders, which can be a convenient option for customers looking for specific items.
5
Guarantee: Chelsea Garden Center offers a 100% free replacement guarantee for trees and shrubs installed by them within 90 days.
CONS
1
Pricing: Some customers find the prices to be a bit high, although they acknowledge the quality of the plants.
2
Service Variability: There are mixed reviews regarding the service, with some customers experiencing inconsistent or "weird" service.
3
Return Policy: The center does not offer returns on living plants or perishable materials, which may be a drawback for some customers.
Chelsea Garden Center Features and Benefits
Features
Expert Advice and Quality Products
Chelsea Garden Center offers friendly, expert advice and high-quality plants and products.
Convenient Delivery Options
The center provides convenient delivery options for customers, making it easier to get the necessary gardening supplies.
Professional Garden Design, Installation, and Maintenance
They offer professional garden design, installation, and maintenance services for both residential and commercial properties.
Customized Garden Design
Their team of seasoned landscape and garden designers work with customers to define their vision, ensuring the garden meets their aesthetic and functional needs.
Full-Service Programs
They provide full-service programs for year-round garden maintenance, including spring fertilizing, winter preparation, and protection.
Indoor Plant Maintenance
They also offer indoor plant maintenance services, ensuring office plants are clean and watered regularly.
Custom Decks, Patios, and Stonework
Chelsea Garden Center designs and installs decks, walkways, pergolas, and patios using various materials like blue stone, brick, flagstone, and pavers.
100% Free Replacement Guarantee
All trees and shrubs installed by Chelsea Garden Center are guaranteed for 100% free replacement within 90 days from the date of original planting, subject to availability.
Wide Inventory of Unique Houseplants and Nursery Plants
They offer a wide inventory of unique houseplants, nursery plants, containers, and supplies, all carefully curated for the best quality.
Multiple Locations
Chelsea Garden Center operates two garden centers in Williamsburg and Red Hook, Brooklyn, and manages an online shop for added convenience.
Variety of Plants
Chelsea Garden Center offers a fully-stocked selection of indoor and outdoor nursery plants, including unusual varieties.
Customer Service
The center is known for its excellent customer service, with customers praising the helpful and knowledgeable staff.
Quality of Plants
Plants are meticulously cared for and delivered with quality in mind, ensuring they are in tip-top shape.
Special Orders
They accept special orders, which can be a convenient option for customers looking for specific items.